If you would like to contact us please email or call us at:
info@elitecreativegroup.com
(404) 955-0700
Elite Creative Group
3316-A South Cobb Dr. Suite 320
Smyrna, GA 30080
Frequently Asked Questions
1. Are any meals or drinks included in the price?
- Yes & Yes
- There will be complimentary food at our Friday Meet & Greet
- There will be complimentary food at our Sunday Pool Party
- Guests staying at Embassy Suites will receive a full complimentary breakfast daily.
- Guests staying at Embassy Suites will receive complimentary drinks & snacks daily at Embassy’s Happy Hour.
2. Is breakfast included?
· Yes at both hotels
3. What is included in the hotel package?
· 4 Days & 3 Nights of accommodations for up to 4 guest in a room, your party pass, and all taxes and
fees.
4. What is included in the Event Party Pass?
· 8 Events/Parties and all taxes and fees.
5. When do we find out where all the events will be?
· In your 2 weeks prior email, sent out by April 3rd, but you must book your package to receive this email.
6. Is VIP sections available at any of the events?
· Yes, we will have VIP sections
available at: Saturday Day Party & Sunday Night Party
· Sales for VIP sections to this event
will be available 2 weeks prior to the trip.
7. I am traveling with a group and we would like our rooms near each other?
· No problem, we can make the request for rooms to be near each other under Hotel Request in your registration form, when you sign up or make an additional payment.
8. Do I have to follow the payment schedule?
- Yes, All Guest must keep up with the Payment Schedule.
- If you are more than 7 days late making any payment you will be automatically dropped from the trip.
- If you are dropped adding back to the trip before March 6th will be a $25 add back fee and is subject to our availability at the time you request to add back. Adding back after March 6th is $150 and is subject to availability.
- Any refunds will be provided according to our Cancellation Policy. All payments are non transferable.
- If a member in your room cancels or is removed for non-payment, your room’s occupancy and rate will be adjusted to reflect only the members in your room that continue to make their payments on time.
- Yes, All Guest must keep up with the Payment Schedule.